Assertiveness: ACTIVE responding to complaints, criticism and put-downs

Receiving Complaints or Criticism Often the unassertive person indiscriminately accepts complaints / criticism and apologizes for events even when s/he cannot be held accountable for these. On the other hand, people who become highly aroused and livid when they receive complaints are behaving aggressively, not assertively. Method 1. Distinguish whether the criticism is valid, invalidContinue reading “Assertiveness: ACTIVE responding to complaints, criticism and put-downs”

Assertiveness: PASSIVE responding to complaints, criticism and put-downs

FOGGING (from Smith, 1989, pp. 104-112) This is a way of dealing with manipulative criticism from other people. It follows these principles: We do NOT: deny any criticism, get defensive, or counter attack with criticism of our own. In other words, we respond to this criticism as if we are a fog bank. A fogContinue reading “Assertiveness: PASSIVE responding to complaints, criticism and put-downs”

Assertiveness: Our Rights

The underlying philosophy of assertiveness training is based on the premise that we are all equal and that we all possess the same basic rights. Many people seem to have forgotten, or have never been told, that these rights exist. The goal of assertiveness is to stand up for your rights without violating the rightsContinue reading “Assertiveness: Our Rights”

Assertiveness: Introduction

What is assertiveness? The word assertiveness is used to describe a certain pattern of behaviour or a style of communicating with others. It is a way of behaving which means we are communicating our feelings, thoughts, and beliefs in an open, honest manner without violating the rights of other people. It is an alternative toContinue reading “Assertiveness: Introduction”

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